Customer Reviews

 

We love to hear the kind words out customers say about us at Robertson Paddles.

 

Its hard enough being a small family run business in such a big market but with the support from our suppliers and also our customers it makes it all worth the hard work we put in to keep our customer happy and coming back to us. 

 

"I had an amazing experience with Roberson paddles. I recently purchased kayak from here and I am extremely satisfied. Karl was incredibly helpful. I highly recommend them to anyone looking for quality products and excellent service."

"Very knowledgeable and helpful! Kept me updated with product availability and any changes. Made sure I was happy! Will definitely buy from these guys again!
Quick delivery"

"Spoke with Karl online before purchase of a Fatstick Paddleboard, great guy quick responses and really helpful. Item arrived very quickly and item was perfect on arrival. Great service"

"Karl was really helpful and friendly when I asked him about buying a Fatstick paddle board. He made the decision process super easy. The transaction and delivery of the paddle board was very quick and it arrived only 24 hours after purchasing! Provided tracking info promptly! I couldn’t recommend this company enough!"

"It’s a minefield trying to find the right board there is so many. Karl was recommended to me and got in touch. He is very knowledgeable and very helpful nothing is a bother to him and reply’s very quickly. I would definitely recommend Karl if you’re looking for a new board. I ordered my board yesterday and I arrived today."

"Great product and fast delivery!"

"Highly recommend Robertson Paddles. There's a great selection of boards and paddle accessories and Karl was very helpful with my order."

"Amazing company! The 1-1 customer support was everything as I had so many questions to ask! Great to have that level of service and direct support in this day and age.
So happy to have purchased my daughter’s first Fatstick paddle board through you. Amazing price for the best board! So happy I held out and did my research. Thank you for the speedy delivery too and the updates along the way.
"

"Where do I start. What an amazing person Karl is to deal with. Really helpful, really knowledgeable about the product and very quick at replying. His after sales support is fantastic. I had a few questions about the kayak seat and he replied within minutes with what I needed to know. The fat stick product is superb too. It’s very well constructed and very well designed. I would recommend Karl, Robertsons paddles and fatstick boards to anyone that wants to ether start paddle boarding or is already doing it and wants to upgrade."

"Excellent service from Start to finish.
Karl went above and beyond to sort us out.
All questions answered, and didn't once feel undervalued.
Highly recommend this company for all your water adventures.
Will definitely use again"

"great service from Robertson paddles…use them for all things SUP."

"Pre purchase advice brilliant and this followed through to delivery. The paddleboard arrived within 2 days of ordering. Post sales communication absolutely brilliant. Wouldn't hesitate to use this business again Karl is fantastic"

"Brought a paddle board off Karl. His knowledge and guidance about the correct board to buy was outstanding! Highly recommend his services, will definitely be using Robertson Paddles again!"

"Karl has shown what shopping with an independent family business should be like, Found me a perfect PFD when others said they are not available.. exceptional service throughout !!"

"Quick delivery, great product - thanks!"